Sales Policy
Effective Date: February 19, 2025
At Partytopix, we are committed to providing you with high-quality products and excellent customer service. Our Sales Policy outlines the terms and conditions that apply to all transactions made on our website. Please read this policy carefully before making a purchase.
1. Product Availability
We make every effort to ensure that the products listed on our website are in stock and available for purchase. However, due to the high demand for certain items, there may be occasions where a product is out of stock or discontinued. In such cases, we will notify you as soon as possible, and you will have the option to choose an alternative product, backorder the item, or receive a full refund for any out-of-stock products.
2. Order Confirmation
Once you place an order, you will receive an order confirmation email. This email serves as a receipt for your purchase and confirms that we have received your order. Please note that the receipt of your order confirmation does not necessarily mean that the product is available for immediate shipment. Orders are subject to verification and availability.
3. Pricing and Payment
All prices listed on our website are in U.S. dollars and include applicable taxes unless otherwise noted. We reserve the right to adjust prices at any time, but any price changes will not affect orders that have already been processed.
- Accepted Payment Methods: We accept various forms of payment, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
- Payment Authorization: Your payment will be authorized and processed at the time of checkout. We will only charge your account once your order has been shipped.
4. Shipping and Delivery
We strive to ship all orders as quickly as possible. Orders are typically processed and shipped within 1-3 business days, depending on product availability and order volume. Shipping times will vary based on your location and the shipping method selected at checkout.
- Shipping Charges: Shipping charges are calculated at checkout based on your order’s weight, size, and destination. You will see the total shipping cost before completing your order.
- Delivery Times: Estimated delivery times are provided at checkout, but please note that these are only estimates and may vary due to factors such as weather, holidays, and shipping carrier delays.
Note: We currently offer domestic and international shipping. Please ensure that you enter the correct shipping address to avoid delays.
5. Sales Tax
Sales tax is calculated based on the shipping address and in accordance with applicable state and local tax laws. Sales tax will be automatically applied to your order at checkout if required.
6. Order Modifications and Cancellations
Once your order is placed, we aim to process it as quickly as possible. If you need to modify or cancel an order, please contact us immediately at info@partytopix.xyz. We will make every effort to accommodate your request, but once the order has been processed or shipped, we will be unable to make changes.
7. Refunds and Returns
Our Refund and Return Policy governs all returns and refunds. If you wish to return a product, please refer to the return instructions in our Refund and Return Policy.
8. Fraud Prevention
To protect our customers and prevent fraud, we may verify your payment details before processing your order. We reserve the right to cancel or decline any order if we suspect fraudulent activity or if there are any discrepancies with the payment details provided.
9. Customer Responsibility
As a customer, it is your responsibility to provide accurate and complete information at the time of purchase, including shipping addresses, contact details, and payment information. Partytopix is not responsible for delays or errors caused by inaccurate or incomplete information.
10. Limitation of Liability
Partytopix is not responsible for any direct or indirect damages that may arise from using our products, services, or website. We do not guarantee that the products will meet your expectations or that the website will be error-free at all times.
11. Contact Us
If you have any questions or concerns regarding our Sales Policy, please feel free to contact us at:
Partytopix
Street: 3402 Randall Drive, Honolulu, Hawaii
Phone number: 808-853-2550
Email: info@partytopix.xyz
Website: https://partytopix.xyz